Vision3k.com Help

Purchasing a product

All customers who wish to purchase an item have to log-on to complete a transaction. If you haven't registered before you will have to fill in some basic details on the registration form (some fields are required so if these are not filled in you will not be able to continue). You will be given a user name and password to logon successive the next time you want to purchase an item.

To view the status of an order click here.

Shopping basket

• To change the number of items purchased update the "Quantity" field in the form and click the "Update Basket" button to proceed with order.
• To remove items from the basket click the "Delete Item" button inside the product box.

Prescription (Rx)

Prescription form
If you are having difficulties understanding the prescription Information form click here.

Prescription terminology
If you are having difficulties understanding prescription terminology click here an explanation.

UK prescription customers
UK customers are also required by law to fax or post their prescription to the following address:
Vision3k.com, 100a Week Street, Maidstone, Kent, ME14 1RH, UK

Or Fax to: 01622 753238

If you are still having problems completing a purchase email or phone 01622 756640 to help complete your purchase.